Service
Online reputation management
Online reputation management (ORM) protects and improves how your brand appears online — in Google reviews, marketplace ratings, Trustpilot, social media and search results. The Performative monitors mentions, responds to reviews, generates genuine reviews from happy customers and handles negative situations quickly, so trust supports your sales instead of undermining them.
What you can expect
- Higher star ratings
- More trust at checkout
- Faster issue response
What is included
Review generation
Automated requests that turn happy customers into public reviews.
Review responses
Timely, on-brand replies on Google, Trustpilot and marketplaces.
Social listening
Monitoring brand mentions and sentiment across platforms.
Crisis response
A clear plan and fast action when something goes wrong.
Search results
Strengthening the positive pages people see when they search your name.
Reputation reporting
Ratings, review volume and sentiment tracked monthly.
Online reputation management FAQs
Can you remove negative reviews?
We cannot remove genuine reviews, and we never use fake ones. We can report reviews that break platform rules, respond professionally, fix the root causes and grow the number of genuine positive reviews.
Which platforms do you cover?
Google, Trustpilot, Facebook, Instagram, TikTok, Amazon, Daraz, Noon and other relevant marketplaces or review sites.
Works well with
Tell us where you want to grow.
Share a few details and a strategist will call you back within one working day with an honest view of what we would do.